Terms of service
TERMS OF SERVICE OVERVIEW
Welcome to **RUBRA**. The terms “we,” “us,” and “our” refer to RUBRA. RUBRA operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, govern your access to and use of the Services and outline your rights and responsibilities.
Please read these Terms carefully, as they contain important information regarding your legal rights, including warranty disclaimers and limitations of liability.
By visiting, accessing, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use or access the Services.
SECTION 1 – ACCESS AND ACCOUNT
By using the Services, you represent that you are at least the age of majority in your state or province of residence, or that you have obtained consent to allow any minor dependents to use the Services on devices you own or manage.
You may be required to provide certain information, including your email address, billing, payment, and shipping details. You represent and warrant that all information provided is accurate, current, and complete, and that you have the legal right to provide it.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Accounts may not be transferred, sold, assigned, or licensed to any other person.
SECTION 2 – PRODUCTS
We make every effort to display our products accurately. However, colors and appearance may vary depending on your device and display settings. We do not guarantee that product appearance will match what is displayed on your screen.
All product descriptions, specifications, and pricing are subject to change without notice. We reserve the right to discontinue any product or limit quantities at our sole discretion.
We do not warrant that products will meet your expectations beyond what is expressly stated.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. RUBRA reserves the right to accept or reject any order at its discretion. Orders are not accepted until payment is received and the order is confirmed.
Once an order is accepted, cancellation requests may not be accommodated. If we cancel or modify an order, we will attempt to notify you using the contact information provided.
All purchases are subject to our Refund Policy. You represent that purchases are for personal or household use only and not for resale or export.
SECTION 4 – PRICING AND BILLING
Prices, promotions, and discounts are subject to change without notice. Prices shown do not include taxes, shipping, customs, or import fees unless stated otherwise.
You agree to provide accurate and current billing and payment information and authorize us to charge your payment method for all applicable amounts.
SECTION 5 – SHIPPING AND DELIVERY
Delivery dates are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control.
Risk of loss and title pass to you upon delivery to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services—including text, graphics, images, videos, logos, trademarks, and design—is owned by or licensed to RUBRA and is protected by intellectual property laws.
You may use the Services only for personal, non-commercial purposes. Unauthorized use is prohibited.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties or endorsements. Use of such tools is at your own risk, and we are not responsible for issues arising from their use.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for third-party content, products, or practices. Accessing third-party sites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
RUBRA is powered by Shopify. All transactions are between you and RUBRA. Shopify is not responsible for any claims arising from your purchases, and you expressly release Shopify from liability.
SECTION 10 – PRIVACY
Your use of the Services is subject to our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you consent to the collection and processing of your data as described.
SECTION 11 – FEEDBACK
Any feedback you submit grants RUBRA a perpetual, royalty-free, worldwide license to use it for any purpose. We are not obligated to compensate or respond to feedback.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct errors or inaccuracies and to cancel orders if information is incorrect, even after submission.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful, abusive, misleading, infringing, or malicious purposes. We reserve the right to suspend or terminate access for violations.
SECTION 14 – TERMINATION
We may terminate access at any time without notice. Obligations incurred prior to termination will survive.
SECTION 15 – DISCLAIMER OF WARRANTIES
THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.
SECTION 16 – MEDICAL / WELLNESS DISCLAIMER
The products and Services offered by RUBRA, including but not limited to Red Light Therapy devices, are intended for general wellness and cosmetic use only.
Our products are not medical devices, unless explicitly stated otherwise, and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
You acknowledge and agree that any information provided on the Services, including product descriptions, instructions, marketing materials, or customer communications, is provided for informational and general wellness purposes only.
SECTION 17 – NO MEDICAL ADVICE
Nothing on the Services constitutes or should be considered medical advice, health advice, or a substitute for professional medical consultation, diagnosis, or treatment.
You should always seek the advice of a qualified healthcare provider regarding any medical condition, health concern, or before beginning any new wellness or skincare routine, including the use of red light therapy products.
RUBRA does not provide medical opinions or personalized health recommendations.
SECTION 18 – RESULTS NOT GUARANTEED
Individual results from the use of our products may vary. No specific results are guaranteed.
Any testimonials, reviews, or examples shown on the Services represent individual experiences and do not guarantee that you will achieve the same or similar results.
RUBRA makes no representations or warranties regarding the effectiveness of any product for any particular purpose beyond what is expressly stated.
SECTION 19 – LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, RUBRA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS.
SECTION 20 – INDEMNIFICATION
You agree to indemnify and hold harmless RUBRA, Shopify, and their affiliates from claims arising out of your breach of these Terms or misuse of the Services.
SECTION 21 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions remain in full force.
SECTION 22 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and RUBRA and supersede prior agreements.
SECTION 23 – ASSIGNMENT
You may not assign these Terms without our consent. We may assign them freely.
SECTION 24 – GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where RUBRA is headquartered, without regard to conflict-of-law principles.
SECTION 25 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 26 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance of the revised Terms.
SECTION 27 – CONTACT INFORMATION
Questions about these Terms should be sent to: support@luxelifeaffiliates.com